Question 1

Why a subscription model?

Accepted Answer

We saw our partners struggling to find consistent high-quality 3D help without the overhead of hiring full-time staff or the unpredictability of chasing freelancers.
This model bridges that gap. It removes the administrative friction of quotes and contracts, giving you a dedicated production team that is always "on"—pairing studio reliability with freelance flexibility.

Question 2

How does it work?

Accepted Answer

Yes. To add media follow these steps: 
1. Manage FAQs from your site dashboard or in the Editor 
2. Create a new FAQ or edit an existing one 
3. From the answer text box click on the video, image or GIF icon 
4. Add media from your library and save.

Question 3

What kind of work can this service provide?

Accepted Answer

We primarily specialise in objects and spaces. This covers everything from Spatial Experience Design (exhibitions, events, retail environments) to Industrial Design (consumer electronics, furniture, packaging). If you have a unique request and are unsure if it fits our scope, please reach out—we are happy to review your brief before you subscribe.

Question 4

How is this different to "Juxt Studio"?

Accepted Answer

Think of Juxt Studio as your strategic partner, and Juxt Lite as your production powerhouse. With Juxt Studio, you get a direct line of communication to navigate complex, undefined challenges. Juxt Lite, however, is streamlined for speed. Because it focuses on straightforward, execution-ready briefs, we can offer unlimited project requests—giving you an always-on production team that churns through work as fast as your plan allows.

Question 5

Unlimited design and project request?

Accepted Answer

Yes, we offer unlimited project and design requests. While your queue is unlimited, the number of active projects is tied to your tier benefits. For every design request you submit, we will vet the scope and provide a confirmed ETA before execution begins.

Question 6

How is communication done for every project?

Accepted Answer

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Question 7

How does billing work

Accepted Answer

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Question 8

Can I refund if I am not satisfied with the work?

Accepted Answer

We offer a refund window during the first 10 days of service. After this initial period, all payments are final and non-refundable.

Question 9

How does the pause feature work?

Accepted Answer

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